Troubleshooting
Zero balances, failed transactions, blocked withdrawals · 3 articles
My balance shows zero or looks wrongAlmost always the wallet is not using the Vanna RPC.Why can't I withdraw or borrow?The usual reasons: the health limit, pool liquidity, or interest on a full repay.My withdrawal was refused or only partly paidThe health rule for margin withdrawals and the cap on Earn withdrawals.
Still stuck?
Ask the assistant, raise a ticket for the team, or report a problem. You can track everything under My tickets.